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Foreclosure/short sale advise?

my parents had to do a short sale on their home in palm desert due to my 75 yr old father has had 5 surgeries and has been ill and they lost their home, today they received a phone call telling them that their locks were going to be changed today-my dad in going into surgery at 7am tomorrow -5/21 and my mother doesn’t know what to do? They were told they would get a notice for when they should be out of house-after surgery my dad needs to be bed ridden per Dr.s orders-what is my mom and dad suppose to do-they have no one to help move their very heavy furniture-they are on a fixed income which they only get on the 1st of each month-with no where to go, and especially now since my dad is having a life saving surgery in am. Can they be put out on the streets when my father has just had his 6th surgery? They just found out as of last Tuesday that the bank got their house-they were advised to do a short sale and were told alot of false information and now their stuck,


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